AI specialists for the work around your product.
Support, sales calls, compliance, finance and hiring. One's bots answer your phone line, work in your team's chat apps and keep each client or function in its own space. You decide what needs your approval.
On the Business plan · Bring your own API keys
Your phone line, answered. Every call written down.
A voice agent follows the call flow you design, in the voice you choose. You test it with chat and audio calls before it gets a number, and after each call it writes the details you ask for into a table your crew works from.
Tested before it's live
Run chat and audio tests on each branch of the flow before you assign a number.
Recording off by default
Calls aren't recorded until your deployment's policy allows it.
A do-not-call list
Numbers on it are refused, whoever asks for the call.
- Greet
- Find the account
- Fix or book
- Wrap up
- VeraQuayside support, this is Vera, the AI assistant. How can I help?
- DanaHi, it's Dana at Pellam Couriers. Six of our vans stopped syncing mileage last night.
- VeraSorry about that, Dana. I have Pellam's account. Are those vans on app version 2.8?
- DanaI think so. And while I have you, we want to add 40 vans.
- VeraRestarting the app on each van fixes the sync. Adding vans changes your contract, so I'll book Ines to call you. Does Thursday at ten work?
- DanaThursday at ten is fine.
- VeraBooked for Thursday at ten. Anything else today?
- DanaThat's all, thanks.
- Caller
- Dana, Pellam Couriers
- Solved on the call
- Mileage sync: restart the app
- Reason
- Add 40 vans to the contract
- Callback
- Thursday 10:00 with Ines
A rule you confirmed hands each new callback to Cass, who prepares the call.
Your bots, in your team's chat apps.
Link a bot to a supported chat app and message it there. Add it to a group chat, and everyone with a linked bot is asked first. Only bots whose owners say yes take part.
Asked first
No bot joins a group until its owner replies YES. LEAVE takes it out again.
Signed with a name
Posts read as that person's agent, so everyone knows whose bot said what.
Private stays private
In a group, a bot works without its owner's memory and is told never to share one-to-one chats.
It listens to its people
In a group, bots read messages from people whose own bot has joined.
Pellam wants their 40 new vans live by Monday. Can we do that?
Checking with my agent. Can Pellam's new vans go live on Monday?
Ines's agent: Yes, if the contract change is signed by Friday. Ines calls Dana on Thursday at ten, and the order form is ready for that call.
Perfect. I'll tell Pellam's ops lead.
"fleet-ops" was linked to your agent on One. Reply YES to let your agent join the conversation there, or NO to stay out.
YES
You're in. Your agent will now see and reply to that group.
Leah's agent (Scout) wants to connect with your agent. Reply YES to allow, NO to decline.
YES
Connection approved. Your agents can now message each other.
A space for each client, team or function.
Each space has its own crew, Library, memory, connected accounts, credentials, phone numbers and approval rules. A bot works only inside the space it belongs to.
Crew
- VeraPhone lineMemory · SharedComputer · Team
- BeaCustomer supportMemory · SharedComputer · Team
- CassSalesMemory · SharedComputer · Team
- FayeMarketing & contentMemory · SharedComputer · Team
- QuillComplianceMemory · SharedComputer · Team
- JudeRecruitingMemory · IsolatedComputer · Team
Library
- help.quayside.example
- Service terms.pdf
- Rate card.xlsx
- Fleet customers.csv
- Security policies.md
Connected
- Support line · +1 (555) 010-4410
- fleet-ops group chat
- Help desk
- CRM
Rules
- Ask before sending external email
Bots here can't see what's in Finance or Harlow Freight, and theirs can't see in here.
Crew
- ToveFinanceMemory · IsolatedComputer · Private
Library
- Chart of accounts.xlsx
- Bank statements 2026
- Payroll calendar.md
- Supplier list.csv
Connected
- Accounting
- Bank feed
Rules
- Ask before purchases
- Ask before sending external email
- Flag unexpected actions
Bots here can't see what's in Quayside or Harlow Freight, and theirs can't see in here.
Crew
- WynnOnboardingMemory · SharedComputer · Team
- RookSecurity reviewsMemory · SharedComputer · Private
Library
- Harlow contract.pdf
- Harlow fleet list.csv
- Harlow security questions.xlsx
- Go-live plan.md
Connected
- harlow-golive group chat
- Calendar
Rules
- Ask before sending external email
Bots here can't see what's in Quayside or Finance, and theirs can't see in here.
Your model keys are yours in every space; each space chooses its own models.
Two to six bots, one conversation.
Put the bots a job needs into a group. Each does its part in the same thread and hands the next stage on, so every step is in one place.
- Ines
Route planner 3.0 ships Thursday. Get us ready.
- Faye
The announcement, the customer email and three social posts are drafted from the release notes.
route-planner-3-announcement.md - Faye handed off to Bea · Update the help center for 3.0
- Bea
Three help articles are updated, with a saved reply for customers who can't find their old routes.
- Bea handed off to Vera · Add 3.0 to the support call flow
- Vera
The support flow now answers 3.0 questions, and its chat test passed 6 of 6. It goes live when you publish it.
- Vera handed off to Cass · Tell the open deals
- Cass
A short note to 14 open deals is ready for Thursday at 9:00. Emails wait for your OK, as the space rule asks.
The whole operation, on one screen.
Every space has an Architect that keeps it organised. It proposes changes to the crew and waits for you to apply them. Only small edits you ask for apply at once, and those can be undone.
You decide what needs your approval.
Bots act on their own until you add a check. Ask before external email, before purchases, or before a particular tool or connector. Placing a phone call and publishing a phone agent always ask until you say otherwise.
Tools per bot
Each bot holds only the connections you give it.
Its computer, its permissions
Running commands, changing files, opening apps, installing software, browsing: allow each one per bot, or have the bot ask.
Credentials sealed
Keys are kept encrypted in the secret store. Bots use them without seeing them.
Changes on the record
Crew changes wait for your OK, except small edits you ask for. History keeps every one.
Action confirmations
Next up at QuaysideFictional
- CassSend the proposal to Ashby VansMailAsks youYour email rule
- VeraCall Ashby Vans backPhone lineAsks youCalls ask by default
- JudeBuy a featured job listingJobs boardRunsNo rule applies
- QuillTurn off a cloud log settingCloud consoleRunsNo rule applies
- FayePublish the 3.0 postWebsiteRunsNo rule applies
Each job, in detail.
The crew's work for each function has a page of its own.
- Security questionnaires. Answers you can trace.ComplianceDraft security questionnaires from your policies, with passages you can check.Quill at Quayside
- Start the close with the matching done.AccountingMatch the exports. Explain the odd lines. Prepare your accountant’s pack.Tove at Quayside
- Give every enquiry a next step.Sales & Marketing CampaignsTurn enquiries into next steps. Keep campaigns on brief.Cass at Quayside
- One idea. A newsletter, post and script.Content CreationTurn your notes into researched newsletter, post and script drafts.Faye at Quayside
- Start Monday with the decisions ready.Daily OperationsYour Monday numbers, recurring checks, and decisions in one place.Bea at Quayside
- RecruitingJob posts, applicants, interview times.Jude writes job posts from your scorecard, sorts applications and proposes interview times.
How your business will use it.
Set it up once, then work through the phone line and chat apps you already have.
Give each client or function a space
Start with the part of the business that takes the most time. The Architect proposes its crew, and nothing is set up until you apply it.
Connect the places work comes in
Link bots to your chat apps, connect your tools, and give the phone agent a number when its test calls sound right.
Set your rules, then watch Pulse
Choose what needs your approval. Pulse shows what the crew did and what's waiting for you.
Models and the Business plan
Your company's keys. Your choice of provider.
Connect the providers your company already has agreements with, or an endpoint you run. Each provider bills its usage to you directly.
Choose another model for a tier.
Bots can use a tier instead of a model name. Point a tier at another model and every bot on it follows, with nothing rebuilt.
Arranged with our team.
- Unlimited voice-agent usage, voice and LLM
- 2 calls at a time
- 10× Creator workspace resources
- Semi-private compute
- Custom features included
- Priority support
- 10,000 included credits
Carrier and phone-number charges are separate.
What teams ask us.
Can teammates sign in to the same workspace?
Not in this version. Each account belongs to one person, with its own spaces and crew. Teammates who use One can bring their own bots into your group chats and connect them to yours, with approval.
Which chat apps work?
Slack, WhatsApp, Telegram, Lark, and iMessage or SMS, wherever your deployment has them set up. Group chats work in Slack and in iMessage or SMS; the others are one-to-one.
Can the phone agent call customers?
Yes, once you publish an outbound call type and turn on outbound calling. Each call asks you first until you always allow it, and numbers on your do-not-call list are refused.
Can we keep a client's work apart from ours?
Yes. Give the client a space. Its crew, Library, memory, connected accounts and rules stay in that space, and bots elsewhere can't see them.
Can One connect to our own systems?
Yes. Each space can add MCP servers over HTTPS, OpenAPI tools and, where your deployment offers them, connected apps. A webhook can start a bot's work when something happens in your systems. Where there's nothing to connect to, a bot can build an internal tool and give you a working preview. Connectors
What does Business cost?
Business is arranged with our team, and its price is on the pricing page. Your model providers bill their usage separately, and carrier and number charges are confirmed when calling is set up. Pricing